Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Freshies
What are Freshies?
A Freshie is a handmade air freshener, often crafted in fun shapes and scents, designed to add a burst of fragrance to your car!
What is a Freshie Jar?
Freshie Jars are like a mix of a car air freshener and a candle, except you can use it anywhere in your home, office, or any space and no flame required. To use the Freshie Jar just take the lid off and let your space fill up with beautiful scents.
How do they work?
Freshie -Once package is opened hang Freshie in car immediately and let the scent fill your car with amazing aromas.
Freshie Jar -Just take the lid off and let your space fill up with beautiful scents.
What are Freshies made of?
Plastic Beads, Fragrance, Mica powder, and sometimes Glitter!
How long do Freshies last?
Freshies can last 30+ days. Freshie Jars can last longer if lid isn’t consistently off.
Are there any warnings?
Yes, Do NOT place any hanging or vent Freshies on dash or any surface as the scent/color may stain or damage. Jar Freshies are okay on surfaces as long as they stay in their Jars. TOXIC IF CONSUMED! Keep out of reach of children and pets. Avoid extreme heat and sunlight. Do NOT place in wax burner or attempt to melt.
Why can’t I smell my Freshie after a couple of weeks?
Nose blindness! or olfactory fatigue! Our sense of smell becomes desensitized to a scent after prolonged exposure, making you unaware of odors that are still present. Solution - put the Freshie back in the bag for a day or two, then back in your car. Or just leave it in your car and know that you might not smell it, but anyone who gets in can.
Shipping
How much does shipping cost?
Economy - $50 and up FREE
Economy - 0-5lbs $4.90
Economy - 5-70lbs $19.90
Standard - 0-1lbs $6.90
Standard - 1-5lbs $9.90
What shipping carriers do you use?
USPS
Where do you deliver?
United States
Tracking & Delivery
When will my order be shipped?
All orders are processed within 3-5 business days from when payment is received. During high-demand periods or holidays, processing times may be extended slightly. Any special or personalized items may take long depending on the item (see item for more details).
How long does delivery take?
Economy - 5-8 business days
Standard - 3-4 business days
Refund Policy
Do you accept Returns?
I am not responsible for any damage or replacements due to misuse. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.